Crew Resource Management

Applied Human Factors and Crew Resource Management (CRM) systems for flight operations and high-reliability teams. We engineer training syllabi and behavioral evaluation frameworks to optimize multi-crew coordination.

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The Challenge

Breakdown in Non-Technical Skills

The majority of operational incidents originate not from mechanical failure, but from the degradation of human performance and crew coordination under high workload:

Authority Gradients & Communication Barriers:
Unchallenged operational errors, ambiguous callouts, and delayed assertiveness between flight deck crew, technical crew members (Hoist), and ground command nodes.

‍Cognitive Tunneling & Startle Effects: Loss of situational awareness, task fixation, and decision paralysis during compound emergencies, automation failures, or rapidly deteriorating weather.

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The avisite Approach

Applied Human Factors & NOTECHS Integration

At avisite, CRM frameworks are developed at the intersection of active rotary-wing command experience (2,000+ flight hours, ATPL(H)/CPL(A)) and academic cognitive ergonomics (MSc Interaction Design). We translate regulatory theory into measurable cockpit procedures.

Behavioral Marker Systems (NOTECHS):
We structure training and assessment around the four core non-technical parameters: Cooperation, Leadership and Managerial Skills, Situational Awareness, and Decision Making.

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Tangible outputs

Key Deliverables

Objective, auditable operational frameworks delivered upon completion of the CRM engagement.

NOTECHS Assessment Matrices

Standardized behavioral marker checklists and grading rubrics enabling Simulator Instructors to objectively evaluate non-technical crew performance.

Decision & Debriefing Protocols

Operational checklists for structured high-pressure decision-making (FOR-DEC / DODAR), standardized pre-mission threat briefings, and non-punitive debriefing frameworks that reinforce a Just Culture.